EC Innovations

Quest GLT brings major transformation in sales process of EC Innovations via Salesforce Sales cloud and Salesforce Pardot

EC Innovations is a technology-driven language services provider with a mission to deliver high quality localization solutions through a customer-centric, partnership approach.

Quest GLT manages EC Innovations sales process. Now EC Innovations conveys one platform to manage all sales improving efficiency, speed, effectiveness and better customer insights. Quest GLT achieved this via customizing salesforce sales cloud and salesforce Pardot for EC Innovations.

EC Innovations wished to integrate its various marketing and sales system into one platform to streamline its sales processes and improve its pipeline. A system that helps in identifying the key analytics for higher management and identifies bottlenecks like Reasons for Leads Dropping, Stages at which leads are dropped, identifying resource training needs for the weaker areas of specific resources etc.

Quest GLT helped EC Innovations by proposing, customizing and implementing salesforce sales cloud and salesforce Pardot for all sales reps.

Essential features:

  • Ability to categorize leads by distinct sources to identify ROI
  • Implementing and Enabling Pardot for enhancing the sales process
  • Use of personalized email templates and drip campaigns
  • Increasing the speed of accounting reps by automatically sending the account details via email
  • Integration between outlook and Salesforce to bring consistency in data
  • Use of reports and Dashboards for tracking performances of sales reps, revenue and targets, converted leads, closed deals, etc.

  • The system allows the organization to rapidly adapt changes in business with weekly and monthly automatic management systems.
  • It helped the company to expand its market reach, improve customer service and efficient sales tracking.
  • Pardot brings personalized email marketing and helps in identifying hot leads resulting in increase sales and business growth.

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Excellent Team of professionals, Did Web Research, Web Development for me very well.

Brilliant work on my Android APP. Designing and support were awesome.

“Professional, courteous, competitively priced, prompt, and talented. Thanks for the excellent work.”

Fortunate to find a technical team so strong

Thanks for nicely built system, designed for us. Our entire process has become very smooth after adoption of the system.

Excellent vendor! Understands and communicates in English perfectly which was great for our team here in the US. Very quick work and highest of quality. Responded well to requests for changes.

We appreciate all the work you and your team did so far. Your team have responded very fast to the changes we requested and we really appreciate this.

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