Food and Hospitality sectors are the worst affected by COVID pandemic. Hygiene, cloud kitchen concepts, online ordering and delivery systems and operational automation has been adopted widely. Similarly, Hospitality industry is governed by customer experiences and organizations have been deploying automation solutions to improve operations and enhance customer satisfaction. Everything from room reservation, billing, ordering and service requests are being implemented by technological advances, which is crucial as delays in manual processing is completely replaced by efficient processes.
Quest GLT’s team is highly qualified in understanding the challenges faced by hospitality industry and worked with various leading companies in streamlining processes to leverage customer base in a whole new way. We have developed delivery solutions, process automation, billing automation, loyalty programs, e-commerce platforms and mobile applications.